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Is Lioele Cosmetics Cruelty Free?

Is Lioele Cosmetics Cruelty Free
Cruelty Free Brand List Weekly Update Did you know that the on Logical Harmony is updated at least once a week? In an effort to make it easier for you to know what changes are happening, we are now publishing a weekly update. This lets you easily see what brands have been added to the list! What will be included in these updates? A list of brands that have recently been added to the cruelty free list, a list of brands that have been added to the grey area list, a list of brands that have been added to the brands to avoid list, and a list of pending brands.

Deco Miami – 100% vegan Leahlani Skincare Trufora – 100% vegan YLLO Scrub – 100% vegan

New Grey Area Brands – Being on this list does not mean that these brands test on animals. It means that we require additional information in order to add these brands to the cruelty free section of the list and have asked these brands for that additional information or clarification.

Kryolan Professional Make-up – Had a very clear stance on animal testing. Some readers have reported that they have been told the brand is testing when required by law, working to try and get a clear response on this.

New Brands to Avoid – These brands have a stance on animal testing that Logical Harmony is not comfortable with. This could mean that they test on animals, take part in required by law animal testing, work with 3rd parties or suppliers who test on animals, or that they do not ask or require their ingredient suppliers be cruelty free.

Zotos Professionals – Takes part in required by law animal testing.

New Pending Brands – Logical Harmony has reached out to these brands at least seven days ago about their cruelty free status and has yet to receive a response. We are constantly reaching out to brands but understand that it may take them longer than 7 days to get back to us.

Arituam Aura Cacia Babo Botanicals Black Radiance Blue Q Cibu Color Kill Cowshed Crown Brush dfi Aging DGJ Organics Evolve Skin Formula 10.0.6 Glytone Herbatint HSI Professional Huda Beauty Kylie Cosmetics Lioele Lip Smacker Lypsyl Mahya Cosmetics Original Sprout OZ Naturals Percy & Reed Pinky Rose Cosmetics Quo Cosmetics Red Earth Renee Rouleau Rocky Mountain Oils Tara Smith Tattoo Junkee Too Cool for School Uoga Uoga Wegmans

Want to use the on the go? Follow the instructions in the posts below for an easy way to take the list with you on your phone! : Cruelty Free Brand List Weekly Update

Are Ilia products cruelty-free?

Is ILIA vegan? – ILIA is cruelty-free but not 100% vegan, meaning that some of their products contain animal-derived ingredients.

Why is Drunk Elephant being sued?

Drunk Elephant was sued by L’Oréal for patent infringement – In 2018, beauty conglomerate L’Oréal filed a claim against Drunk Elephant for alleged patent infringement, Women’s Wear Daily reports. The product in question is Drunk Elephant’s C-Firma Day Serum, which sold for half the price of the $166 list price of SkinCeuticals’ vitamin C serum, a product that works to minimize the damage of free radicals on the skin and improve the appearance of fine lines and wrinkles.

  • Pertinent to know here is that SkinCeuticals falls under the L’Oréal umbrella.
  • Beauty enthusiasts hailed Drunk Elephant’s serum to be a cheaper substitute for SkinCeuticals’ serum for the same volume.
  • The “single-phase solution composition” of C-Firma Day Serum — Drunk Elephant’s best-selling item — is identical to that in L’Oréal ‘s patented formula, consisting of a cinnamic acid derivative chosen from “p-coumaric acid, ferulic acid, caffeic acid, and sinapinic acid; cis and trans isomers; an alkanediol; and water,” per The Fashion Law,

L’Oréal couldn’t sit still in face of such a dupe. In a statement to Vox, a L’Oréal USA representative said, “We believe that the scientific inventions which make our products so innovative are a strategic and competitive advantage and we are committed to protecting our valuable intellectual property.” In 2019, Drunk Elephant was acquired by Shiseido, raising the specter of changes regarding product formulations.

Are Loreal brands cruelty-free?

Find out more about Our Commitments – Discover the L’Oréal Paris commitments to safety, efficacy and a world without animal testing. Does L’Oréal test on animals? L’Oréal does not test any of its products or any of its ingredients on animals and has been at the forefront of alternative methods for over 30 years.

What alternative methods to animal testing has L’Oréal developed? For over 30 years, L’Oréal has been reconstructing human skin models in laboratories to elaborate safety tests in vitro that don’t involve animals. The group has thus been at the forefront of alternative methods for safety evaluation. Since then, L’Oréal has opened Episkin* in Lyon (France) and in Shanghai (China) where reconstructed skins are produced.

Besides reconstructed skin models, L’Oréal has a large set of tools as part of its predictive evaluation that does not involve animals, such as molecular modeling, expert toxicology systems, imaging techniques, and many more. If you don’t test products on animals, why is L’Oréal still on the PETA list of companies who test? L’Oréal does not test any its products or any of its ingredients on animals.

  1. Nevertheless, because our products are sold in China, L’Oréal still figures on the PETA list.
  2. In China, the health authorities still require and carry out animal testing for certain products.
  3. Why don’t L’Oréal products have the “cruelty-free” logo? Some of our brands that are not present in China have decided to use a “cruelty-free” logo.

The brands present in China cannot have a “cruelty-free” logo due to the cosmetics regulation in China. So why are you still present in China? By being present in China, L’Oréal can enable the regulation to evolve. L’Oréal is the most active company working with the Chinese authorities towards a total elimination of animal testing.

  1. As a result, the vast majority of products we sell in China are no longer tested on animals.
  2. What actions are being implemented by L’Oréal to put an end to animal testing in China? L’Oréal has been committed to working alongside the Chinese authorities for more than 10 years and scientists to have alternative testing methods recognized, and enable the cosmetics regulation to evolve towards a total and definite elimination of animal testing.

Thus, today the products manufactured and sold in China called “non-functional” such as shampoo, body wash or make-up are already no longer tested on animals. We have opened an Episkin* Centre in Shanghai in 2014 enabling us to produce reconstructed skins.

Is Drunk Elephant PETA certified?

Drunk Elephant is certified cruelty-free by Leaping Bunny and PETA.

Which celebrity uses Drunk Elephant?

Shutterstock Us Weekly has affiliate partnerships so we may receive compensation for some links to products and services. Jennifer Aniston is the hair whisperer, At this very moment, her picture is probably circulating in salons across the world as women try to explain to their colorists the highlights they’re hoping for (I’m personally on a lifelong quest to achieve that perfect blend of honey-blonde).

  • In the ‘90s, the Friends alum became the face of the revolutionary hair style “The Rachel.” That layered look was iconic! And decades later, we still yearn to replicate the award-winning actress’ enviable tresses.
  • After years of trying to uncover the secret behind her shiny strands, we finally have an answer — courtesy of Aniston’s longtime collaborator Chris McMillan,

Just last month, the celebrity hair stylist revealed the hair products that The Morning Show star swears by. He told Vogue that Aniston uses Drunk Elephant’s T.L.C. Happi Scalp Scrub as a supplementary treatment. “We do it once a month, beauty school-style,” he said. Amazon Get the Drunk Elephant T.L.C. Happi Scalp Scrub for just $31 (originally $36) at Amazon! Please note, prices are accurate at the date of publication, March 6, 2023, but are subject to change. Created in partnership with McMillan himself, the Drunk Elephant T.L.C. Amazon Get the Drunk Elephant T.L.C. Happi Scalp Scrub for just $31 (originally $36) at Amazon! Please note, prices are accurate at the date of publication, March 6, 2023, but are subject to change. One shopper said, “It is like a sugar scrub for your scalp.

  • It helps with my dandruff and keeping my scalp happy.
  • Out of all the ones I’ve tried, this is the best one on the market that I’ve found.” Another reviewer reported, “I have dry dry skin.
  • This is seriously amazing.
  • Exfoliates the scalp, no flakes or itching.
  • Oh, and you can use it on your skin too!” It’s true — apply this scrub on rough patches of the body (elbows, knees, etc.) to soften skin.

We finally figured out Aniston’s holy grail hair product ! Shop the Drunk Elephant T.L.C. Happi Scalp Scrub today. See It! Get the Drunk Elephant T.L.C. Happi Scalp Scrub for just $31 (originally $36) at Amazon! Please note, prices are accurate at the date of publication, March 6, 2023, but are subject to change. Looking for additional ways to elevate your beauty routine? Check out more picks below:

Top 10 Celeb-Approved Beauty Products Used by the Hollywood Jennifers 10 Best Anti-Aging Skincare Products That Get the Celebrity Seal of Approval Sign up for Us Weekly’s free, daily newsletter and never miss breaking news or exclusive stories about your favorite celebrities, TV shows and more! Make Thin Hair a Thing of the Past With This Jennifer Aniston-Approved Spray

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Does Drunk Elephant donate to elephants?

What No One Will Tell You About Drunk Elephant. What is the deal with Drunk Elephant? We are going to discuss everything from the brand’s safe and natural skincare motifs to the attacks the brand launched on its customers via social media. We are discussing this because Cassandra believes that consumers come first, and she believes that people should have access to skincare brands and cosmetics that match their morals and skin concerns.

  1. That’s why she digs into the ingredients and the ethos of different skincare brands.
  2. She wants to share knowledge and discover what lies beneath so you can make accurate, inspired, and educated choices.
  3. That‘s why, in this blog, we’re digging into Drunk Elephant, a skincare line that Cassandra questions.
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What is Drunk Elephant? Drunk Elephant is a skincare line that has had a cult following for a long time primarily because of the ingredients they choose and avoid. The line is vegan and cruelty-free, and they’ve also donated to elephants. However, as mentioned before, there were a couple of shady things on their social media.

  • To find out how this impacts consumers, let’s dig into how Drunk Elephant actually started.
  • How Did Drunk Elephant Start? It was started by a mother of four who was struggling with her skin.
  • She had a really oily T-zone, combo skin, and sensitivity.
  • She was struggling to find products that actually worked for her.

So, she did what Cassandra always recommends. She “turned and learned’ her ingredients, and she decided that there were six ingredients that she didn’t like. She called these the “suspicious six” ingredients, and from there, she embarked on a journey to create a skincare line that omitted these six ingredients. Is Lioele Cosmetics Cruelty Free

Essential oils Drying alcohols Silicones Chemical Sunscreen Fragrances & Dyes SLS

She concluded that these products were not only problematic for her sensitive skin, but for everyone’s sensitive skin. As someone who has struggled with acne for 15 years, Cassandra can relate to this conclusion. However, to say that all sensitive skin is caused by or reacts poorly to these 6 ingredients is a little dangerous to say, especially since conditions such as eczema, psoriasis, and atopic dermatitis exist.

People with those skin conditions can have skin that is extremely sensitive regardless of what products they’re using. So, when it comes to the philosophy of the line, Cassandra relates, but she finds it fallacious to generalize sensitive skin and skin reactions like this. Now, let’s talk about what’s even more questionable – one of the brand inspirations of “Drunk Elephant.” The name “Drunk Elephant” is referring to a myth where these elephants go eat the fruit from the marula tree.

Supposedly, as the fruit sits on the ground, it ferments, these elephants eat it, and they get drunk. This doesn’t really happen. According to National Geographic, this was a myth created by the tourist industry to gain profits on safaris. But basically, they called the line Drunk Elephant because every product includes their key “marula oil.” Mythical or not, Drunk Elephant has seen a lot of success since its inception.

Magazine editors, beauty gurus, and influencers seemed to love the products. But, in Cassandra’s view, she actually sees a lot of similarities between the brand, Drunk Elephant, and a tourist safari. The experience might be great, but there are flaws with the ethics and morality of the experience. Drunk Elephant has lived by the slogan “a product is only good as its worst ingredient.” They do donate to elephants, but we don’t know how much, and we don’t know where it’s going.

As for the quality of the product, Drunk Elephant does have some beneficial ingredients. When you take a deep dive, the products do have beneficial ingredients. There is retinol, some acids, and the formulas do seem to be suspended nicely. In regards to their “suspicious six” claims, Cassandra agrees that, yes, a good portion of them can be sensitizing.

  • On the other hand, to say that these ingredients cause everyone’s sensitive skin is an inherently flawed argument.
  • More simply, it’s super wrong.
  • The second thing is that they are making this claim while most of the products are between 70 and 90 dollars.
  • A couple of them even go above that.
  • While the packaging is really pretty, it’s expensive for the amount of product that you’re truly getting.

Thirdly, Drunk Elephant was sold to Shiseido super recently, and we don’t have details about how this may impact the integrity of the products. Brands being purchased by larger lines happens quite frequently. So, that’s nothing new, but consumers are often left in the dark about what’s going to change about the brand.

  • For instance, Drunk Elephant is cruelty-free.
  • However, Shiseido, the new parent company, is not.
  • Is Shiseido going to start taking the products and selling them in mainland China where they would have to test on animals to be sold? Someone who works in the research department of Drunk Elephant says that the line is going to remain cruelty-free.

However, we don’t know if this will last, especially since the internal workings of Drunk Elephant are very shaky. At least that’s what it seems given that the company was attacking others on social media. The line was arguing with different customers about their experience with the product.

Some people said that these products caused skin sensitivity. Why? Well, any skincare product that has acid, retinol, or active ingredients has the potential to sensitize the skin. Nevertheless, the founder believed that her products can do no harm because they avoid the “suspicious six.” She acted as if there was no way her products could possibly hurt someone else’s skin.

Drunk Elephant even went as far to say that every single skin condition ties back to these irritating ingredients. However, a lot of these conditions that cause sensitive skin are genetic. This would naturally mean that many instances of sensitive skin have nothing to do with the “suspicious six.” Yet, Drunk elephant attacked their customers on social media even though they were just giving a personal review on how the product specifically reacted to their skin. Is Lioele Cosmetics Cruelty Free Is Lioele Cosmetics Cruelty Free Is Lioele Cosmetics Cruelty Free All in all, though, we’re all human, and we all make mistakes. But ultimately, attacking people in the process is not good. The customer service is problematic as well. If you have a complaint, it’s very hard to get ahold of someone. Drunk Elephant filters out some comments on their social media meaning they delete or erase any bad comments that are posted about the line. Is Lioele Cosmetics Cruelty Free This brand has not only had problems with customers, but it’s also had problems with other brands – specifically, Glossier, The Ordinary, and L’Oreal. Drunk Elephant started attacking Glossier and saying that they copied their packaging. Drunk Elephant then proceeded to go on Instagram and create fake customer profiles. Is Lioele Cosmetics Cruelty Free On top of that, Drunk Elephant and The Ordinary got into it. To be fair, we think that The Ordinary Started that one, but the point is, Drunk Elephant was verbal sparring for something random on social media once again. Is Lioele Cosmetics Cruelty Free Is Lioele Cosmetics Cruelty Free Furthermore, they infringed on one of L’Oreals patents. L’Oreal owns the patent for Skinceuticals which is basically combining vitamin C, Vitamin E, and ferulic acid as a way to stabilize these molecules, making them more stable for your skin. So, Drunk Elephant copied them to make their C+E and ferulic serum.

It’s a good product, and it’s a less expensive dupe for the $166 Skinceuticals, but naturally, it’s problematic to infringe on someone else’s patent. Also, if they can infringe on someone’s patent, why would they attack Glossier for copying packaging. Some of Drunk Elephant’s top products are the ce4 ferulic which is a nicely stabilized version of vitamin C.

It has ferulic acid and vitamin E which gives an extra boost to the skin, and no lie, it’s really good. There’s also the Protini which is a polypeptide moisturizer that’s supposed to have peptides that go into your skin and stimulate new collagen production.

  • There’s also the popular Lala Retro Moisturizer which wasn’t a bad moisturizer, but Cassandra just thought it was really basic.
  • Lastly, let’s talk about what they said about Caroline Hirons.
  • Caroline Hirons loves a lot of Drunk Elephant products.
  • However, she had a lot of problems with the Passioni Retinol Cream.

She did a review, and they not only attacked her opinion; they attacked her intelligence. Just because you disagree with someone doesn’t mean you can discount their experience and knowledge. Caroline Hirons tried to have a conversation, and they completely ignored her. Is Lioele Cosmetics Cruelty Free So, although Drunk Elephant is vegan and cruelty-free and puts forth ethics, it’s interesting to think about how much drama has surrounded them. Years ago, Drunk Elephant sent products to Cassandra, and when she saw the drama around them, she became interested but was sorely disappointed.

To Cassandra, the ingredients were hit and miss. However, their new and recent products are a bit different which could have a large difference. All in all, Drunk Elephant is a vegan and cruelty-free line with some helpful actives which is good, but their philosophy about six types of ingredients causing all skin sensitivity, their lack of customer service, and their overly defensive demeanor whilst charging high prices are definitely some things to consider as a consumer.

: What No One Will Tell You About Drunk Elephant.

Does the brand Drunk Elephant test on animals?

Frequently Asked Questions At this time, we ship only within the United States, including Hawaii and Alaska, and U.S. territories, including Guam and Puerto Rico. Do you ship to APO/FPO addresses? Yes, we are pleased to offer USPS Priority Mail to APO/FPO addresses.

Unfortunately, two-day expedited shipping to these addresses is not available at this time. Do you ship to P.O. boxes? No, currently we do not ship to P.O. boxes. What shipping options do you offer, and what do they cost? Standard FedEx ground shipping is free for all orders. Orders with a subtotal over $200 (after any discounts have been applied) qualify for free two-day shipping*! Please select your preferred shipping method at checkout.

For orders under $200 we offer two-day shipping* through FedEx for $10. *Please note that some addresses may not be eligible for expedited shipping. Please allow up to two business days for order processing in addition to the two-day shipping time. Once I place my order, can I change the delivery address? If you have made an error entering your shipping address or need to make a change, please contact us as soon as possible at,

We will make every effort to ensure the correct delivery of your order. Once an order has shipped, you will receive an email with tracking information. If you have not received a shipping confirmation email within a few days of placing your order, please check your spam folder. If your package is missing, please have a look around your property to see if it was tucked away out of sight. provides proof of delivery. You can track your package on their website to see a photo of where your package was left. If the package is not found, notify us within three days of the scanned delivery date at, We will start a trace with FedEx and take the required follow-up steps.

This process takes approximately 2-3 business days. What if my package or products arrive damaged? If your package or product was damaged during transit, save the box and merchandise and notify us immediately at, Please do not discard the product or the packaging as these materials may be required your claim to be processed.

What if my item is defective? Please email details and pictures to, Please do not discard your item. We may ask that you return it for quality assurance. If you did not purchase your product from, please contact your retailer for assistance.

  • What is your return policy? We want you to love your Drunk Elephant purchase, so if you are not totally satisfied, please send an email to within 30 days of your purchase, and we will provide a return authorization and mailing information.
  • We will be happy to provide a refund for the full amount of your purchase, minus shipping.
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Shipping fees are nonrefundable. Please note: Our warehouse does not accept returns. We cannot ensure that we will be able to properly locate and process your return without the return authorization and the correct return address. All items purchased directly from may be accepted for a return.

  1. If you purchased a Drunk Elephant product from one of our authorized retailers, please contact them for assistance.
  2. We are so sorry you didn’t absolutely love your Drunk Elephant purchase.
  3. Please contact our customer service team at to start the return process.
  4. Please include your order number and the email address that was used to place the order, along with the name of the item(s) you would like to return.

Do I have to pay return shipping costs? We are unable to provide return shipping labels at this time. You will be responsible for paying your own shipping costs when returning your items. We recommend that if you are shipping an item over $75 that you use a shipping service with reliable tracking or insurance.

  • If a return item is lost in the shipment back, we cannot issue a refund.
  • The product I want is out of stock.
  • Will it be available again? We always suggest subscribing to our emails to ensure you are getting first access to restocks, new products, and promotions.
  • To be among the first to be notified when an item is back in stock, click the “Email me when back in stock” button on each product page.

Limited-edition products and sets are typically not restocked. In general, when these go out of stock, it’s for good. Yes! We include at least one free sample with every order unless you opt not to receive them. We only ship samples with a purchase. Due to the limited nature of free samples, we are unable to reship them if they arrive damaged or are missing.

Can I change the free samples that come with my order? You may select your preferred sample when checking out on While in the checkout screen, you’ll see an area at the top of the page to select your complimentary sample(s). Once you select your sample(s), you’ll need to click the “Add to bag” button in order for it to be added to your order.

Where can I purchase Drunk Elephant products in the United States? You can purchase any Drunk Elephant product from, Sephora and Ulta Beauty are our exclusive retail partners in the US. You can find Drunk Elephant online at,,, and sold by Quiverr, as well as in-store at Sephora, Ulta Beauty, and Kohl’s.

For a full list of store locations, please visit our, There are some websites and dealers that claim to be authorized Drunk Elephant resellers but are not. Products sold on these websites or from these dealers do not carry a warranty from Drunk Elephant. When you purchase products from an unauthorized website or dealer, you are taking a risk because these products may be counterfeit, used, defective, or not manufactured for use in your country.

Please protect yourself and your Drunk Elephant product by ensuring that you purchase Drunk Elephant products only from an authorized Drunk Elephant dealer. Does ship internationally? Unfortunately, does not ship outside the US.

Canada: drunkelephant.caJapan: drunkelephant.jpFor a list of our international retail partners, please see the international section of our FAQ or visit our store locator.

There are some websites and dealers that claim to be authorized Drunk Elephant resellers but are not. Products sold on these websites or from these dealers do not carry a warranty from Drunk Elephant. When you purchase products from an unauthorized website or dealer, you are taking a risk because these products may be counterfeit, used, defective, or not manufactured for use in your country.

Please protect yourself and your Drunk Elephant product by ensuring that you purchase Drunk Elephant products only from an authorized Drunk Elephant dealer. Can I purchase Drunk Elephant on Amazon? Yes, the only authorized seller of Drunk Elephant on Amazon is Quiverr. We provide a manufacturer’s warranty only for products purchased from Quiverr.

Quiverr is guaranteed to provide genuine, new, and authentic Drunk Elephant products. Please contact us if you are unsure about a seller’s authorization status. Do you have discounts or promo codes that I can use for my order? If you haven’t signed up for our emails, please do! We will let you know about the latest launches, news, and promotional offers and discounts.

  1. Can I use more than one promo code at a time? Promotion codes are limited to one code per order, and in some cases promotions can be redeemed only once per person.
  2. All promotion codes are available for a limited time and cannot be used once expired.
  3. Promotions are not redeemable for cash.
  4. Drunk Elephant reserves the right to change or rescind offers and promotion codes at any time.

Please note that misuse of promotions and codes may result in order cancellation. If you are having an issue with a promo code, please be sure your order meets all qualifications for the promo code and that the code is still valid. If you are still having issues, please contact customer service at [email protected].

  1. What forms of payment do you accept? We currently accept Visa, Mastercard, Discover, American Express, Afterpay, Paypal, and Visa- and American Express–branded prepaid gift cards.
  2. If using a prepaid gift card, please ensure there are sufficient funds before attempting to place an order.
  3. At this time, we do not accept multiple forms of payment on a single order.

Can I modify or cancel my order once it has been placed? Unfortunately, we are unable to modify your order after it has been placed. If you need to cancel an existing order, please contact as soon as possible for assistance. How do I buy a gift card? To purchase a gift card, please add the item in the desired denomination to your shopping bag.

Add the recipient’s name in the “To” field and the sender’s name in the “From” field. You may also enter the recipient’s email address into the recipient email field and the gift card will be emailed directly to the recipient. Please note, Afterpay cannot be used to purchase a gift card or on orders containing gift cards.

How do I redeem a gift card? Gift cards may be redeemed in the checkout process by selecting “Add Gift Card” at the checkout screen. Please note that the recipient will receive two separate emails, one containing the gift card number and one containing the gift card PIN.

Can I modify or cancel my gift card order once it has been placed? Unfortunately, we are unable to modify your gift card order after it has been placed. If you need to cancel an existing gift card order, please contact as soon as possible for assistance. How can I review my order history? Please log in to your Drunk Elephant account to view your order history.

Special Sales Tax Notice for Alabama Customers Drunk Elephant has collected the simplified sellers use tax on taxable transactions delivered into Alabama, and the tax will be remitted on the customer’s behalf to the Alabama Department of Revenue. Drunk Elephant’s program account number is SSU-R010314062.

  • Special Retail Delivery Fee for Colorado Customers Colorado has updated its sales tax laws and ordinances to adopt the Retail Delivery Fee Code established by the Colorado Department of Revenue.
  • Effective July 1, 2022, orders shipping to Colorado will be subject to a retail delivery fee of $0.27.

Please visit the Colorado Department of Revenue for more information. Please note that should you make a return on your order, this fee is nonrefundable. What are the benefits of having an account? By creating an account on, you will be able to keep a record of all your purchases, billing, and order tracking information.

  1. You can also store multiple shipping addresses to expedite the checkout process.
  2. If you choose to receive emails (which we highly suggest!), you will also be the first to know about new products, promotions, and all things Drunk Elephant! How do I create an account? Click on the “Log In” link in the upper right-hand corner of any page and then select “Register” to create an account.

You can also create an account during your initial checkout. I’m having trouble logging into my account; how do I recover my password? Please click on the “Forget Something?” link on the log-in screen for instructions on how to recover your account. Or, please contact for additional assistance.

How do I subscribe to or cancel my Drunk Elephant email subscription? You can easily subscribe to our emails by clicking on our form and entering your email address. Want to cancel your email subscription? We hate to see you go! But if you must, you can easily unsubscribe by clicking the “unsubscribe” link at the bottom of our emails or contact us at,

Does anyone else see the information that I provide to Drunk Elephant? We respect your privacy. The information you provide will not be given to any third party. Please refer to our, Afterpay is an alternative payment method service that allows us to offer our customers the ability to make purchases now and pay for them in four equal (interest-free!) installments, made every two weeks.

  • Just shop and proceed to checkout as usual.
  • At checkout, select Afterpay as your payment method.
  • You will be directed to the Afterpay website to register and provide payment details (Visa or Mastercard).
  • If you’ve used Afterpay before, just log in to your Afterpay account! Then follow the steps to complete your order—it’s that easy! Usually, the first installment is paid at checkout, and the remaining three are made every two weeks (but don’t worry, your Drunk Elephant order will still ship out once your order is complete and processed!).

Please note, all items in your shopping bag must be eligible for Afterpay, and the order value must be between $35 and $1,000. Your first order, however, may have a lower maximum value. You will receive an instant approval decision on your order at checkout.

  1. Gift cards are not eligible for Afterpay; if you would like to also purchase a gift card, please place a separate order.
  2. You must be 18 years or older to create an Afterpay account.
  3. Are there extra fees when I use Afterpay? There are no fees associated with the account as long as installments are paid on time, according to the payment schedule (provided at the time of order approval).
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If you are overdue on a payment, Afterpay automatically applies a grace period (usually 10 days unless otherwise noted) without you having to do anything. Late fees are incurred if payment is not made within the disclosed grace period. Is Afterpay available for international customers? At this time, Afterpay is only available for customers who have US billing addresses, a US Visa or Mastercard, and a US phone number.

  1. Unfortunately, customers with international billing information will not be able to set up an Afterpay account.
  2. If I used Afterpay, can I still return an item? If you are unhappy with your purchase for any reason, please contact our Customer Relations team to return the item(s).
  3. If you return an order made through Afterpay for the first time, it can be confusing, as you may expect the entire payment schedule for your order to be readjusted to reflect the new order value.

Once the refund is processed by Drunk Elephant, it automatically drops through to Afterpay, and your payment installment plan is adjusted to reflect the new total order value, starting with the last payment installment and working backward. Where can I find out more about Afterpay? For more information, visit Afterpay’s help center and FAQ page,

  • If you have a question about your Afterpay account, please contact the Afterpay toll-free Customer Support line at 855-289-6014 or message them,
  • Do your products have expiration dates? Most of our products do not have expiration dates because they are cosmetic products.
  • However, our Umbra Sheer and Umbra Tinte sunscreens do have an expiration date of three years after the manufacture date.

All other Drunk Elephant products have a shelf life of three years (one year after opening) except for Babyfacial: 30 months (one year after opening) C-Firma Fresh: three years (12 months after mixing) All skincare products have a PAO, or period-after-opening, date that is printed on the packaging.

  1. This information is a guideline to get the most out of your products and use them at their peak efficacy.
  2. If you turn your Drunk Elephant bottles to the side, you will see a little open can with a number inside.
  3. This refers to the number of months in which we recommend using the product.
  4. Is your packaging recyclable? Most of our products are recyclable, except for the Littles and Midi sizes, Umbra, the clear wrap on our Pekee and Juju bars, and sample packettes.

For detailed recycling info and instructions, please see the individual product pages on our website. If you don’t see the recycling info for your product, please feel free to contact us at, Are your products safe for all ages? Yes, but of course use common sense.

We recommend patch testing when using Umbra on small children, and as a general rule, acids are intended for those 13 years and older. Do you test your products on animals? No, we do not test our products on animals, including elephants—although we think they could use the help! Are your products all-natural/organic? While Drunk Elephant aims for its products to be as natural as possible, it is far more important that the ingredients in them be effective and safe for your body and skin.

Natural ingredients can be irritating, so we consistently formulate our products with soothing, low-hazard ingredients—regardless of their natural or synthetic status. Why do you use synthetics in your products? Over time, we have found that a small number of low-hazard synthetic ingredients are essential to maintain the efficiency, color, and stability of a high-performance line.

  • We strive to be as safe as possible while providing the most efficacious skincare available.
  • Are Drunk Elephant products vegan and gluten-free? As none of our products are produced in dedicated gluten-free facilities, we do not make this claim in association with our products.
  • If you have a gluten intolerance or allergy, your physician needs to be the final word on whether our products are suitable for your sensitivities.

We recommend taking the ingredient lists for any Drunk Elephant products you’re considering to them for review, just to be safe. If you are vegan, please consult the ingredient lists for animal-derived ingredients. Are your products noncomedogenic? All of our products have undergone clinical trials, and none of the people in the trials have ever experienced irritation or breakouts when using only Drunk Elephant products.

  • Does Drunk Elephant use parabens? No.
  • We do not use parabens.
  • What are the Suspicious 6™? These are the six ingredients that we feel are at the root of most skin behaviors we see, including oily, acne-prone, inflamed, sensitive, combination, dry/dehydrated, and more.
  • They are nothing to be scared of, but we believe that eliminating the Suspicious 6™ from your routine allows skin to reset to a normal, balanced state, which means the products you are using can work as intended and deliver the best results.

Instead of worrying about your skin “type,” remove silicones, essential oils, fragrances/dyes, drying alcohols, SLS, and chemical sunscreens and let your skin function and thrive as it can and should. It’s well worth the effort, and it’s the best way to get the most out of the Drunk Elephant philosophy.

  1. Follow #barewithus on Instagram to see how our philosophy is working for people.
  2. Is it safe to use your products while I’m pregnant or nursing? Our entire product line is safe for pregnant or nursing women to use, with the exception of A-Gloei, A-Passioni, and Babyfacial.
  3. However, always check with your doctor before using any new products while pregnant or nursing.

Is it normal to feel tingling when using the Drunk Elephant Serums? Yes, most definitely. When it comes to using a new product or ingredient (especially those that contain acids, like l-ascorbic and glycolic acid), start slowly and let your skin adjust.

We use high concentrations in our products to ensure effectiveness, so a little tingling is not a bad thing! Are Drunk Elephant products available outside the US? You can currently find Drunk Elephant products in the United States, Canada, the UK, Australia, Singapore, Philippines, Malaysia, Thailand, mainland China, Hong Kong, China, Germany, Mexico, Europe, and the Middle East.

Please refer to our store locator for a list of locations. Where can I purchase Drunk Elephant in Canada? Drunk Elephant is available exclusively at; Sephora Canada, in-store and online; and Shoppers Drug Mart. Where can I purchase Drunk Elephant in the UK? You can find Drunk Elephant online at Boots, Cult Beauty, and Look Fantastic, and at Space NK, in select stores and online.

  1. Where can I purchase Drunk Elephant in Singapore? Drunk Elephant is available in store at sephora ION and online at
  2. Where can I purchase Drunk Elephant in Australia? Mecca is the exclusive retailer of Drunk Elephant in Australia.
  3. We are available online and at all Mecca Maxima and Cosmetica locations.

Where can I purchase Drunk Elephant in the Philippines? Drunk Elephant is available online only at Where can I purchase Drunk Elephant in Hong Kong, China? Drunk Elephant is available at Sephora stores and online at Where can I purchase Drunk Elephant in mainland China? In mainland China, Drunk Elephant is available online at T-Mall Global, Little Red Book, and Yi Tiao.

  • I heard you’ve expanded into mainland China.
  • Doesn’t that mean you have to test Drunk Elephant products on animals? We are so thrilled to be available in mainland China! However, if you’re asking about animal testing, let’s be clear: That is something we would never do.
  • Hong Kong SAR does not require animal testing.

That is the only place where we will be selling in retail (via Sephora HK). In mainland China, we are using cross border e-commerce, which does not require the same registration process as cosmetics sold via retail there. We are Leaping Bunny Program certified and have never, nor will we ever, animal test or allow our products to be tested on animals.

Where can I purchase Drunk Elephant in Malaysia? Drunk Elephant is available online only at Where can I purchase Drunk Elephant in Thailand? Drunk Elephant is available online only at Where can I purchase Drunk Elephant in Germany? Drunk Elephant is available at Douglas both in store and online.

Where can I purchase Drunk Elephant in the Middle East? Drunk Elephant is available at Sephora in stores and online at and Where can I purchase Drunk Elephant in Mexico? Drunk Elephant is available at Sephora both in store and online at

  1. Where can I purchase Drunk Elephant in Czech Republic? Drunk Elephant is available in store at Sephora, and online at
  2. Where can I purchase Drunk Elephant in France? Drunk Elephant is available in store at Sephora, and online at
  3. Where can I purchase Drunk Elephant in Greece? Drunk Elephant is available in store at Sephora, and online at

Where can I purchase Drunk Elephant in Italy? Drunk Elephant is available in store at Sephora, and online at Where can I purchase Drunk Elephant in Luxembourg? Drunk Elephant is available in store at Sephora, and online at Where can I purchase Drunk Elephant in Poland? Drunk Elephant is available in store at Sephora, and online at

Where can I purchase Drunk Elephant in Monaco? Drunk Elephant is available in store at Sephora and online at Where can I purchase Drunk Elephant in Turkey? Drunk Elephant is available in store at Sephora and online at Do you offer wholesale pricing or professional discounts? No, at this time, we are not opening any wholesale accounts for the foreseeable future, as we are focused on our key retail partnerships.

We also handle all our distribution internally and do not have any independent third-party distributors that wholesale our products. Thank you for considering our products for your business. : Frequently Asked Questions

Why not use Drunk Elephant?

Why is Drunk Elephant controversial? Drunk Elephant has become a controversial brand in the skincare world for a few reasons. For starters, the company has been accused of over-branding its products and using fear tactics to capitalize on consumer worries about the safety of conventional beauty products.

Are Drunk Elephant products all natural?

It’s important to note that Drunk Elephant doesn’t claim to be an all-natural, organic, or green brand of any kind. Drunk Elephant simply wants to eliminate some of the aggravating ingredients found in skincare, so that beauty consumers can actually start to see some results.

Is Drunk Elephant a clean brand?

Drunk Elephant is a clean skincare brand with a commitment to leaving the ‘Suspicious 6™’ out of every formula. These include essential oils, drying alcohols, silicones, chemical sunscreens, fragrances/dyes, and SLS.